In the kNOW
Apr 7, 2020
Water and Wastewater CIO Forum
X站福利所 Digital Market Director Raja Kadiyala and a team of experts recently delivered a business continuity webinar in the wake of COVID-19 for the Water and Wastewater Chief Information Officer (CIO) Forum. The CIO Forum, which includes 40 of the larger water utilities in North America, was established to share solutions and best practices to help utilities navigate the digital landscape.
The X站福利所-sponsored webinar was developed to help water and wastewater utilities address business challenges stemming from COVID-19.
鈥淭hese businesses provide critical services and are essential to our everyday activities. They must operate non-stop,鈥 said X站福利所 Digital Market Director Raja Kadiyala.
The webinar provided guidance on the use of technology for business continuity, bolstering cyber security for the operational technology infrastructure and X站福利所鈥 first-hand experiences with how our Operations, Maintenance & Facilities Services staff are keeping the facilities that we operate going. X站福利所 operates more than 200 water and wastewater facilities throughout North America.
鈥淎ddressing the challenges water and wastewater utilities are facing in this unprecedented time takes collaboration, sharing best practices and a place to bounce ideas off of one another. X站福利所 was pleased to facilitate this discussion and bring together our experts to provide guidance on business continuity, cyber security, IT systems and guidance on supporting the distributed workforce,鈥 added Kadiyala.
The webinar featured several X站福利所 experts including new hire Chris Dermody. Chris has recently joined X站福利所 as its digital technology leader focusing on advancing digital solutions for the water and wastewater industry. Most recently, he served as Denver Water鈥檚 Chief Information Officer. In 2006, Chris co-founded the Water and Wastewater CIO Forum.
鈥淐hris was hired as part of the X站福利所鈥檚 digital transformation journey, helping to link Information Technology and Operational Technology together. Chris is an industry veteran and leader with nearly 20 years of experience executing technology strategies in the water and wastewater industry. We鈥檙e delighted to have him bring his expertise to our team,鈥 said Kadiyala.
Other speakers included:
- Business and Operations Continuity (Megan Ellis)
- Cyber security for Operational Technology (Adi Karisik)
- Facility Operations (John Rickermann)
